Employee Corner – Jocelyn La

How did you first come to the disability sector?

The very first job I had when I migrated to Australia was working in a Day Options Program as support and caseworker for young adults with challenging situations. The job has given me the flexibility to work also in a consulting company while pursuing my Master’s degree in Accounting and Business Administration (MBA). I have worked in DHL, a logistics company, and in one of the largest real estate companies in Australia to name a few, then I went back to the disability sector in December 2019 before COVID-19 hits Australia seriously.

What do you like about working with FlexiHome Care?

FlexiHome Care has given me the platform to continue my desire to serve those people who need help and support. We all want our work to be of greater purpose and have an impact, however small. Though I work as Finance Manager, I feel I am part of the day to day milestones happening in our client’s home and the community.

Why do you enjoy working in the disability sector?

When you work in disability services, you have a profound impact on someone’s life. You’re providing care and support to someone who needs it most and helping them to become more independent and confident in their abilities. I might not be working in the frontline so to speak but I am glad I work with those who manage the participants’ government funds in the financial aspect. This way I know that our client’s access and are provided with the care and support they need and are making a person-centered choice.

How has your time at FlexiHome Care helped you overcome challenges?

With the challenges brought about by the recent unprecedented pandemic. Every day is a chance to do something different and make a difference. For me, the challenge was to support those frontlines serving those people who are vulnerable in the community. Working with government initiatives as an NDIS provider to send the message across by providing quality care, health, and safety.

What advice do you have for people in this sector to be successful?

If you’re feeling like the work you do is no longer as rewarding as it once was, and you want to make more of a valuable contribution, it may be time to switch gears. Use your skills and talents and do the things you like to motivate others and thrive on social contact. A career in disability services is a great way to harness those skills – and your desire for change.

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